Our Simple Return Promise
Sometimes things just don’t work out. Maybe the size feels off, or the color looks different in person than it did on your screen. We get it, and we want to make things right for you.
At NORTHPEAKBAZAAR, we offer a straightforward 30-day return policy. You have a full month from the day your order arrives to decide if it’s the right fit for you. No complicated steps, no confusing fine print, just a simple process designed with you in mind.
How It Works
If you’d like to return an item, just send us an email at [email protected] within 30 days of receiving your order. Let us know which item you’re returning and the reason, and we’ll take it from there. Our team typically responds within one business day to get the ball rolling.
Full Refunds, Every Time
Once we receive your returned item and confirm it’s in good condition, we’ll issue a full refund to your original payment method. The entire purchase price comes back to you, no questions asked and no hidden fees. We believe that’s how returns should work.
Free Return Shipping
Here’s the part we’re most proud of: return shipping is on us. You won’t need to pay a cent to send your item back to us. We’ll provide you with a prepaid return label, so all you need to do is pack up the item and drop it off. That’s it.
We know that buying online comes with a little bit of uncertainty. Our goal is to remove that worry so you can shop with confidence. If something isn’t right, we’re here to help make it right.
For any questions about your return or our policy, just reach out to [email protected]. We’re happy to help, and we’ll always treat you like a neighbor, not just an order number.