We’re Here to Help
Sometimes you just need to ask a question, share a thought, or get a little extra help with your order. That’s exactly what we’re here for. At NORTHPEAKBAZAAR, we believe shopping should feel easy and personal, and that includes the moments when you reach out to us.
Whether you’re curious about a product, wondering about shipping times, or need assistance with a return, our friendly team is ready to listen. We know that every question matters, and we treat each one with the care it deserves.
Get in Touch
The quickest way to reach us is by email. Just drop us a line at [email protected] and we’ll take it from there. We read every message ourselves, and we make sure you get a real, thoughtful answer—not an automated response.
You can expect to hear back from us within 24 to 48 hours. We know waiting isn’t fun, so we do our best to get back to you as quickly as we can, usually even sooner.
Visit Our Office
If you prefer to write to us the old-fashioned way, you’re welcome to send mail to our Austin office. We’re located at:
2417 Maple Grove Ave, Suite 204
Austin, TX 78704
It’s a quiet little spot where we plan, pack, and put together the little touches that make your shopping experience feel special. While we don’t have a walk-in storefront, we love knowing our customers are just a letter away.
Our Hours
Our team is available Monday through Friday, from 9:00 AM to 5:00 PM Eastern Time. If you email us over the weekend or on a holiday, don’t worry—we’ll pick it up first thing when we’re back at our desks.
We truly appreciate hearing from you. Whether it’s a compliment, a question, or a concern, your voice helps us grow and improve every day. So go ahead and reach out—we’re looking forward to chatting with you.