Terms of Service
Welcome to NORTHPEAKBAZAAR. These terms outline the rules for using our online store and purchasing our products. By browsing our site or placing an order, you agree to the conditions below. Please read them carefully before making a purchase.
Using Our Store
NORTHPEAKBAZAAR offers outdoor gear, everyday essentials, and curated finds for people who love exploring both wild places and daily life. You must be at least 18 years old to make a purchase, or have permission from a parent or guardian. All information you provide during checkout must be accurate and current.
Orders and Payment
When you place an order, we send a confirmation email to the address you provide. Payment is processed securely at the time of purchase. We accept major credit cards and other payment methods shown at checkout. If we cannot verify your payment details or if an item is unavailable, we may cancel your order and issue a full refund.
Pricing and Product Details
We work hard to keep product descriptions, images, and prices accurate. However, occasional errors can happen. If we discover a pricing mistake before shipping your order, we will contact you to confirm the correct price or cancel the order with a full refund. All prices are listed in the currency shown on the product page and do not include shipping costs unless stated otherwise.
Shipping and Delivery
We aim to process and ship orders within the time frames shown on our shipping page. Delivery times may vary depending on your location and the shipping method you choose. Once your package leaves our facility, the carrier is responsible for delivery. If you have questions about a shipment, reach out to us at [email protected] and we will help track it down.
Returns and Refunds
If you are not happy with your purchase, you can request a return within 30 days of delivery. Items must be unused, in original packaging, and in the same condition you received them. To start a return, email us at [email protected] with your order number and reason. We will provide instructions and a return address. Refunds are issued to the original payment method within 5 to 10 business days after we receive and inspect the returned item.
Limitation of Liability
NORTHPEAKBAZAAR is not liable for indirect damages, lost profits, or incidental losses arising from the use of our products or website. Our total liability for any claim related to a purchase is limited to the amount you paid for that product.
Contact Us
If you have any questions about these terms, your order, or anything else, we are happy to help. Email us at [email protected] and we will get back to you as soon as we can.